The Records Management Office, led by Records Management/Public Information Officer Carolyn Roundtree, serves the district by tracking all Tyler ISD records (administrative & campus) from their creation to their disposal. While maintaining Tyler ISD records, the staff researches information and retrieves records for departments, schools, and the public as needed.
Along with Ms. Roundtree, the Records Management team also includes Paul Howerton and Loreen Martin. Together, the team provides more than 46 years of experience in education. They handle all requests for public information, student records, and transcripts, as well as subpoenas and depositions by written questions (court orders, subpoenas & DWQ's).
Student records are kept on campuses for three years, then at the Records office for two additional years;
All high school transcripts are permanently kept on file;
As little as five and as many as 30 records requests are processed every day depending on the time of year;
The department holds a districtwide shredding event every spring where all campuses and departments are invited to participate;
The oldest yearbook in the records office is a 1909 Tyler High yearbook;
The most unique record request was from an 82 year old person needing a high school transcript to update their files for an employer.
“The most satisfying part of this job is helping people,” Carolyn said. “There are only three in our department and together we make a great team!”